Shipping and delivery
Order Processing Time
All orders are processed within 2–3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Method
We use standard shipping with tracking for all orders.
Delivery Timeframes
Europe: approximately 3–5 business days
All other countries: up to 10 business days
Please note that delivery times are estimates and may vary due to customs processing, local postal services, or unforeseen delays.
Shipping Costs
European Union: Free shipping
All other countries: €7.00 flat shipping rate
International Shipping
We ship worldwide, excluding certain countries. If your country is not available at checkout, please contact us via the contact form and we will do our best to find a delivery solution for you.
We do not collect taxes, customs duties, or import fees. Any customs clearance, duties, taxes, or additional charges are the sole responsibility of the customer.
Delayed or Lost Packages
If your package is delayed or appears to be lost, please contact us through our contact form as soon as possible. We will assist you in resolving the issue.